FAQs
Most health insurance plans have physical and occupational therapy benefits. We offer complimentary verification of these benefits to find out if we are in your network, what they will cover, if you have a co-pay, and what other expenses you may incur. We also offer cash pay options, and discounted rates for pre-paid multiple visit plans.
Yes! We accept prescriptions/referrals from a variety of medical professionals such as a Medical Doctor, Nurse Practitioner, Chiropractor, Podiatrist, Physician’s Assistant, etc. In California, some health insurance plans require you to obtain a prescription prior to starting physical therapy, however, under the Direct Access Law (AB 1000) many PPO insurance plans and Medicare allow for a patient to be treated by a physical therapist for 12 visits or 45 days (whichever comes first) without obtaining a referral from a medical provider. If you are a cash pay patient, we do not need a prescription/referral for the first 12 visits or 45 days. We will call your insurance company for you to help you determine if you need a formal prescription. At this time, a prescription/referral is required for all occupational therapy patients.
Call our office at 858-455-8584 for our UTC clinic, or 619-651-9760 for our Chula Vista clinic. Our friendly front office staff will be happy to help you, answer any questions you may have, schedule your appointment, and verify your insurance benefits to determine if therapy is covered and if you have a co-pay.
Wear loose athletic clothes and shoes with easy access to the area being treated.
On your first visit, your therapist will gather your medical history and provide a thorough evaluation of your condition. This may include tests to measure your range of motion and strength, posture and gait analysis, and an assessment of your current functional baseline. Your therapist will then determine an appropriate plan of care, and most often will have time to begin treatment and/or provide a home exercise program catered to you.
Your doctor (or medical professional) will often recommend the frequency and duration of your therapy and the area to be treated (i.e. 2 times per week for 6 weeks, or 3 times per week for 4 weeks). Once these have been completed you can discuss further actions with your therapist and/or doctor. Some conditions may need a few weeks of treatment while other more complicated conditions may need a few months of treatment. If your insurance benefits run out, we offer discounted rates to continue as a cash pay patient.
This depends on the type of surgery you had and the severity of your condition prior to your surgery. The healing from surgery may take a few weeks to a few months. This is a question to discuss with your doctor and therapist during your visits so you can develop a full understanding of your condition and the amount of time you can expect to recover.
This varies depending on your plan with the therapist, but estimate each session lasting about an hour.
Yes! We are ALINE Certified Experts. ALINE Foot Performance Systems include a laser based lower body alignment and fitting evaluation. ALINE insoles can be customized to meet the needs of most patients. They are not only an excellent remedy for foot pain but are also successful in the treatment of some knee, hip and spine conditions. ALINE insoles are also very effective for improving postural alignment, balance, stability and athletic performance. They are endorsed by the IMG Academy, the world’s leading integrated academic and athletic training center. (Currently, our ALINE system is available in our UTC location).
Yes! The physical and occupational therapy clinics share electronic medical records with the GOS MD office, giving us instant access to your x-rays, MD results, surgical reports and other diagnostic tests. This helps us perform a more focused and complete evaluation and allows for easy communication with our doctors throughout your rehabilitation process. We are able to walk down the hallway and talk to any of the MD’s about your condition should the need arise.
