I have had the fortune of working with Girard Physical Therapy and Hand Center for the last few months as an Occupational Therapy patient and working specifically with Kristen Manecke OTR/L, CHT. As a former CEO of the nation’s leading healthcare marketing company I have a keen eye for Front office personnel, provider skills and provider/ patient relations. As a patient, I am truly impressed with all the facets of the physical therapy/OT practice. Starting with Heidi at the Front office her attention to detail, follow-up, patient support and interpersonal skills are some of the best I have seen in my career. Regarding Kristen and her abilities I feel that anyone would be “hard-pressed” to find a professional with more effective skills and better provider patient relations. Thank you all for what you have done for me in terms of patient care and therapeutic results.